Terms of Service

• "Platform" means the UAI Engine website, application, and all associated services available at uaiengine.com.
• "User", "you", or "your" means any individual or entity that accesses or uses the Platform.
• "Account" means the account you create to access the Platform.
• "Generated Site" means any website, page, or digital asset created using the Platform.
• "Content" means any text, images, data, or other material you submit to or generate using the Platform.
• "Subscription" means a paid plan granting access to premium features of the Platform.
• "Australian Consumer Law" means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
• "Business Day" means a day that is not a Saturday, Sunday, or public holiday in New South Wales, Australia.

2.1 By creating an Account, clicking "I Agree", or otherwise accessing the Platform, you confirm that:

• You are at least 18 years of age, or the age of majority in your jurisdiction.
• If acting on behalf of a business, you have authority to bind that business to these Terms.
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
• You will comply with all applicable laws and regulations in your jurisdiction.

2.2 We reserve the right to update these Terms at any time. We will notify you of material changes by email or prominent notice on the Platform. Continued use after notification constitutes acceptance of the updated Terms.

3.1 Account Creation: You must provide accurate, current, and complete information when creating your Account. You are responsible for maintaining the accuracy of your Account information.

3.2 Account Security: You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your Account.
• Immediately notifying us of any unauthorised access at hello@uaiengine.com.

3.3 Account Restrictions: You may not:

• Share your Account credentials with any third party.
• Create more than one Account per person without our written consent.
• Use another person's Account without authorisation.
• Create an Account if you have been previously suspended or banned from the Platform.

4.1 Service Description: UAI Engine provides an AI-powered platform that enables users to generate websites and digital business assets using artificial intelligence. The Platform includes:

• AI-generated React application creation from plain-language descriptions.
• Website editing, publishing, and hosting services.
• Lead management and AI-powered lead scoring.
• Contact form processing and email delivery.
• Custom domain connection and management.
• Analytics and site health monitoring.

4.2 AI-Generated Content: You acknowledge and agree that:

• Content generated by our AI tools is created algorithmically and may not always be accurate, appropriate, or suitable for your specific needs.
• You are responsible for reviewing, editing, and ensuring the accuracy of all AI-generated content before publishing.
• We do not warrant that AI-generated content is free from errors, bias, or inaccuracies.
• AI-generated content does not constitute professional advice of any kind, including legal, financial, medical, or business advice.

4.3 Service Availability: We aim to maintain 99% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible.

5.1 Pricing: Subscription fees are displayed on our pricing page at uaiengine.com/pricing. All prices are in Australian Dollars (AUD) and inclusive of GST where applicable.

5.2 Billing: Subscriptions are billed in advance on a monthly or annual basis. By providing payment details, you authorise us to charge your payment method on a recurring basis.

5.3 Payment Processing: Payments are processed by Stripe Inc. Your payment information is subject to Stripe's privacy policy and is not stored on our servers.

5.4 Free Tier: We offer a free tier with limited features. We reserve the right to modify or discontinue the free tier at any time with 30 days notice.

5.5 Refunds: Credits are only spent when a task succeeds; failed builds and changes are never charged. Subscription fees are not refundable, except where the law requires it.

5.6 GST: All prices include Goods and Services Tax (GST) as applicable under the A New Tax System (Goods and Services Tax) Act 1999 (Cth). Tax invoices are available upon request.

5.7 Failed Payments: If a payment fails, we will notify you and attempt to retry. If payment remains outstanding after 7 days, we may suspend your Account until payment is received.

6.1 Our IP: The Platform, including all software, designs, trademarks, and content created by us, is owned by UAI Engine Solutions and protected by Australian and international intellectual property laws.

6.2 Your Content: You retain ownership of all content you submit to the Platform. By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, process, and display your content solely for the purpose of providing the Platform services.

6.3 Generated Sites: Subject to these Terms and payment of applicable fees, you own the content of your Generated Sites. You do not own the underlying Platform technology used to create them.

6.4 AI Output Ownership: You acknowledge that the legal ownership of AI-generated content is an evolving area of law in Australia and internationally. We make no representations about the intellectual property status of AI-generated content under the Copyright Act 1968 (Cth) or equivalent laws in other jurisdictions.

6.5 Feedback: Any feedback, suggestions, or ideas you provide to us may be used by us without obligation or compensation to you.

7.1 You must not use the Platform to create, promote, facilitate, or distribute:

• Content that is illegal under Australian law or the laws of your jurisdiction.
• Fraudulent schemes, investment scams, Ponzi schemes, or misleading financial products.
• Adult, pornographic, or sexually explicit content.
• Content promoting violence, terrorism, or hate speech against any group.
• Sites designed to phish, scam, or deceive users or third parties.
• Illegal weapons, drugs, or controlled substances.
• Content that violates Australian Consumer Law, including false or misleading representations.
• Content targeting minors in an inappropriate manner.

7.2 Content Moderation: We use automated tools to screen prompts and generated content for prohibited material. We reserve the right to refuse generation, remove content, or suspend Accounts that violate this section without prior notice.

8.1 Privacy Act Compliance: We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our full Privacy Policy is set out in Document 2 of this Legal Suite.

8.2 Where your data is stored and processed: Your site's data and uploaded files are stored in Sydney, Australia. Some processing, including building your site and the AI services we use, takes place in the United States. We do not transfer your personal data outside Australia without your consent except as disclosed in our Privacy Policy.

8.3 Data Retention: We retain your Account data for the duration of your Account plus 7 years as required by Australian tax and record-keeping laws.

8.4 Subprocessors: To operate the Platform we share data with third-party subprocessors. Core subprocessors, engaged for every account: Google LLC (Firebase and Google Cloud: hosting, database, authentication, file storage, and lead export to Google Sheets; your primary data is stored in the Sydney, australia-southeast1 region); Anthropic PBC (AI generation, editing, audits, support chat, and lead qualification); Stripe, Inc. (payment processing); Resend, Inc. (transactional and lead-notification email); Serper LLC (web-search grounding); Unsplash, Inc. (stock imagery); and GitHub, Inc. (source-code export, where you enable it). Optional integrations that transmit your lead or visitor data only where you enable them and supply credentials: HubSpot, Inc., Zapier, Inc., Google Sheets, and any analytics or engagement tools you embed in your Generated Sites (such as Google Analytics, Meta Pixel, Crisp, and Calendly). The runtime-audit features may additionally retrieve content from any website address you specify. Except for Google Firebase storage, which is located in Australia, several of these subprocessors are located in the United States or other countries; see our Privacy Policy for international-transfer details. We may update this list as the Platform evolves; material changes will be reflected on this page.

8.5 Notifiable Data Breaches: In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under Part IIIC of the Privacy Act 1988 (Cth).

9.1 When visitors submit contact forms on your Generated Sites, their personal information is collected and stored on our Firebase infrastructure in Australia, processed by our AI systems to generate lead scores, delivered to your nominated email address via Resend, and accessible to you via the UAI Engine Leads dashboard.

9.2 As a user of our Platform, you are a data controller for the personal information collected through your Generated Sites. You are responsible for having an appropriate privacy policy on your Generated Site and complying with applicable privacy laws in your jurisdiction.

IMPORTANT: Please read this section carefully. It limits our liability to you.

10.1 Australian Consumer Law Guarantees: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

10.2 Exclusion of Liability: To the maximum extent permitted by law, we exclude all liability for loss of profits, revenue, business, data, or goodwill; indirect, incidental, special, consequential, or punitive damages; damages arising from reliance on AI-generated content; and interruption or unavailability of the Platform.

10.3 Cap on Liability: To the maximum extent permitted by law, our total liability to you for any claim arising from your use of the Platform is limited to the greater of: the total amount you paid to us in the 12 months preceding the claim, or AUD $100.

You agree to indemnify, defend, and hold harmless UAI Engine Solutions, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Platform in violation of these Terms, content you submit to or generate using the Platform, your Generated Sites, or your violation of any law or third-party rights.

12.1 Termination by You: You may cancel your Account at any time through your Account settings. Cancellation takes effect at the end of your current billing period.

12.2 Termination by Us: We may suspend or terminate your Account immediately if you breach these Terms, we are required to do so by law, your Account is used for fraudulent or illegal activity, or you fail to pay applicable fees after notice.

12.3 Effect of Termination: If your paid plan ends, paid features pause and your sites stay online on the free plan. If you close your account, your sites go offline straight away, and we delete your sites and data within 30 days, except records we must keep by law.

13.1 Good Faith Resolution: Before commencing any formal proceedings, the parties agree to attempt to resolve any dispute in good faith through direct negotiation for at least 30 days.

13.2 Governing Law: These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia.

13.3 Consumer Complaints: If you are a consumer, you may also contact the Australian Competition and Consumer Commission (ACCC) at accc.gov.au or your relevant state consumer protection agency.

14.1 Entire Agreement: These Terms, together with our Privacy Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and us regarding the Platform.

14.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

14.3 Governing Language: These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version prevails.

• Company: UAI Engine Solutions
• ABN: 95 321 172 973
• Registered Address: [INSERT ADDRESS], Australia
• Contact: hello@uaiengine.com
• Website: uaiengine.com
• Governing Law: New South Wales, Australia
• Version: 1.0
• Effective Date: May 2026